Kagavi offers free return shipping because we want you to be happy with your order! You have 30 days from the purchase date to return an item for any reason. Items must be in new, unworn condition with original packaging and tags attached. We will credit your account promptly when the item is returned in new condition.
To start the return process, please contact us at returns (at) kagavi (dot) com with your receipt information and the reason for the return. Once we approve your return, we will send a prepaid postage label to you with further instructions.
Once we receive your item, we will verify the contents and process your refund immediately. Depending on your card issuer, it may take additional time for your refund to be credited.Questions or concerns? Email us and we will get right back to you.